weav-mcp-server

The Weav MCP Server provides access to your customer service conversations, customer records, and knowledge base.

Community: Submitted by a user or imported; check the owner before granting accessOnlineNo sign-inGlobalFreeRead-only

What it can do

  • Search Conversations: Search Weav support conversations the same way the inbox does: only conversations with at least one message. Spam is excluded unless spam is true.
  • Get Conversation: Get a Weav conversation, including recent messages. Pass conversation_id from search_conversations (that tool returns id). Do not use a customer, message, or other model id.
  • Search Customers: Search Weav customers by name or email.

What data it sees

Do you need an account

No: the server works without sign-in

The Weav MCP Server provides access to your customer service conversations, customer records, and knowledge base. Support, product, and success teams can search real customer service tickets, draft replies, and keep agent training data current.

Server tool list (11)

Raw names from tools/list. Only developers need these.

search_conversationsSearch Weav support conversations the same way the inbox does: only conversations with at least one message. Spam is excluded unless spam is true.
get_conversationGet a Weav conversation, including recent messages. Pass conversation_id from search_conversations (that tool returns id). Do not use a customer, message, or other model id.
search_customersSearch Weav customers by name or email.
get_customerGet a Weav customer profile, company, and recent conversations.
search_training_dataSearch Weav knowledge base (training data) items by title, description, type, or source.
get_training_dataGet a single Weav knowledge base (training data) item.
send_replyPost a reply to a Weav conversation as a workspace teammate.
update_conversationUpdate a Weav conversation status, priority, or assignee. Does not delete conversations.
add_training_dataAdd Weav knowledge base content as text, Q&A, or a website URL. A website URL is crawled; every discovered page is trained. Every agent in the workspace is given access automatically.
delete_training_dataDelete a Weav knowledge base item. For website/URL sources this also deletes discovered URLs and chunks.
resync_training_dataRe-scrape an existing URL knowledge base item in Weav.