ProductNow

Connect your AI agent to ProductNow’s shared context engine to search organizational knowledge, understand current product context, create and update…

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What it can do

  • Create Document: Create a new ProductNow document and immediately begin AI generation. Use `prompt` to specify the full document outline, including numbered sections, their titles, and their content.
  • Create Document Comment: Leave a comment on a document that is in review status. The comment is posted as the user's personal agent. Only works on review-status document versions. Use list_document_ve
  • Create Folder: Create a new folder in ProductNow. Optionally nest it inside a parent folder. Returns the new folder's ID and name.

What data it sees

Do you need an account

No: the server works without sign-in

Connect your AI agent to ProductNow’s shared context engine to search organizational knowledge, understand current product context, create and update documents, manage reviews, and take governed actions across your workspace. ProductNow continuously reconciles context from your systems, people, and agents so your AI can reason and act on information that stays current and trustworthy.

How to connect

How to connect ProductNow to Claude

The server address to paste into Claude settings:

https://productnow.run.tools

  1. Open Claude (claude.ai or the desktop app).
  2. Go to Settings → Connectors.
  3. Click Add custom connector.
  4. Paste the server address copied below into Remote MCP server URL and click Add.
  5. In a chat, click + → Connectors and switch the new connector on.

Custom connectors are available on Free, Pro, Max, Team and Enterprise plans (Free is limited to one). On Team and Enterprise an organization Owner adds the connector first under Organization settings → Connectors.

Authorization

After you click Add, a sign-in window for the service opens. Sign in with your own account and approve access. Claude never sees your password.

How to connect ProductNow to ChatGPT

The server address to paste into ChatGPT settings:

https://productnow.run.tools

  1. Open ChatGPT in a browser (chatgpt.com). A Plus, Pro, Business, Enterprise or Edu plan is required.
  2. Turn on developer mode once: Settings → Apps → Advanced settings → Developer mode.
  3. Open Settings → Connectors and click Create.
  4. Fill in the form: Name (anything), Description (one line about what the service does), MCP server URL (copy it below).
  5. Under Authentication choose OAuth if the service requires sign-in, otherwise None. Click Create.
  6. In a new chat open + → Apps/Connectors and enable the connector.

OpenAI has renamed this section before (Connectors → Apps/Plugins). If the label differs, search settings for "developer mode". On Business/Enterprise workspaces an admin must allow custom connectors first.

Authorization

On first use ChatGPT opens the service's sign-in window. Sign in and approve access.

How to connect ProductNow to Cursor

The server address to paste into Cursor settings:

https://productnow.run.tools

Fastest: click Open in Cursor below and confirm the prompt.

Manually:

  1. In Cursor open Settings → Cursor Settings → MCP and click Add new global MCP server.
  2. Paste the JSON copied below into ~/.cursor/mcp.json (per project: .cursor/mcp.json in the repo root).
  3. Save the file. The server appears in the MCP list; authorize it there if asked.

Authorization

If the service needs sign-in, an authorize button appears next to the server in the MCP list.

Server tool list (20)

Raw names from tools/list. Only developers need these.

create_documentCreate a new ProductNow document and immediately begin AI generation. Use `prompt` to specify the full document outline, including numbered sections, their titles, and their content. Use `context` for any additional supporting background — e.g., code snippets, meeting notes, etc. If the user references a file by name (e.g., 'the plan in swirling-sleeping-eclipse.md'), read that file first and pass its contents as `context`. Pass `templateVersionId` when the caller already has a template version to use.
create_document_commentLeave a comment on a document that is in review status. The comment is posted as the user's personal agent. Only works on review-status document versions. Use list_document_versions to find the correct documentVersionId first.
create_folderCreate a new folder in ProductNow. Optionally nest it inside a parent folder. Returns the new folder's ID and name.
create_help_documentCreate a new blank ProductNow help document. Only available to ProductNow users. Returns the document ID, help page publication ID, and a URL to the document editor where content can be added.
get_documentRetrieve the full content of a ProductNow document by its ID, optionally targeting a specific version via `documentVersionId`. Returns the document name, version ID and status, folder location, and all section content. Use `search_knowledge_warehouse` first to find the document ID.
get_document_chatFetch the current chat messages and edit mode for a document's AI draft chat. Returns the conversation history and whether the agent is in 'ask_before_edit' or 'edit_automatically' mode.
get_document_feedbackRetrieve all feedback submitted on the latest review version of a document, returned as CSV. Columns: ID, Title, Description, Feedback, Feedback Type, Created On. Use search_knowledge_warehouse to find the document ID.
get_document_threadsFetch all comment threads on a specific document version. Returns thread IDs, statuses, quoted text, and creation timestamps. Use get_thread_messages to read the messages within a specific thread.
get_thread_messagesFetch all messages in a specific comment thread. Returns message IDs, content, author names, timestamps, and whether each message was posted by an AI agent. Use get_document_threads to find thread IDs first.
import_prototypeImport a prototype from a published URL or from inline HTML/JSX/TSX file content. When sourceType is "url", provide a published prototype URL from an allowlisted platform (.lovable.app, .replit.app, .repl.co, .figma.site, .vusercontent.net, .vercel.app, .bolt.host, .created.app, .canva.site, .hostingersite.com). When sourceType is "html", "jsx", or "tsx", provide the raw file content as the source. Returns the hosted S3 URL and an iframe HTML snippet. Use this to convert a prototype into a resolved HTML file — the returned URL can be embedded in a prototype element.
list_document_versionsList all versions of a document, optionally filtered by status ('draft', 'review', or 'published'). Returns version IDs, version numbers, statuses, and creation timestamps. Useful for locating a specific review or published version before fetching threads or commenting.
list_foldersList folders and documents accessible to the current user, optionally filtered to a specific parent folder. Omit parentFolderId to list root-level contents. Use this to navigate the folder hierarchy and enumerate documents before creating documents or folders.
list_help_documentsList ProductNow help documents accessible to the calling user. Optionally filter by category. Use get_document to read the full content of a specific help document.
move_document_to_reviewMove a ProductNow document's current version into REVIEW status. A fresh DRAFT version is created automatically to receive subsequent edits. Only DRAFT versions are moved; any other status (REVIEW, PUBLISHED, SNAPSHOT, ...) is a no-op — the response's `moved` flag and `previousStatus` report what happened. Targets the document's current version unless `documentVersionId` is provided.
post_document_chat_messagePost a message to a document's AI draft chat to request edits or ask questions about the document. The message is sent to the draft agent which can modify the document's content, and works best when you target a specific document section to update. Use this to request changes to a document via natural language. Use the 'switch_document_chat_edit_mode' tool to set the edit mode of the chat to 'edit_automatically' to avoid requiring approval for your edits in the ProductNow UI.
reply_to_threadReply to an existing comment thread on a document as the user's personal agent. Requires COMMENT permission on the document. Use get_document_threads to find thread IDs.
search_foldersFind folders by name using fuzzy matching, ordered by relevance. Use this to resolve a folder name (e.g. "Salesforce") to its folderId before calling search_knowledge_warehouse with `destinationFolderId` to restrict a search to that folder and its subfolders.
search_knowledge_warehouseSearch ProductNow documents and return answer-ready excerpts for factual questions. Pass query whenever the user names a topic, including when filters are also present. If the user asks only which documents match creator/date filters and names no topic, omit query to list documents by latest content edit; listing sources contain metadata but no excerpts. creatorNames matches document creators, not editors or contributors; its entries combine with OR, while creator and date filters combine with AND. Search workspace documents by default; use product_help only for questions about how ProductNow works. For a folder-scoped workspace search, resolve its id with search_folders and pass destinationFolderId; it is ignored for product_help. Topic-search results are relevance-filtered; all result sets are capped. Answer from the excerpts when possible, cite the documents you use, read a source document with `get_document` only when its excerpts are genuinely insufficient, and state uncertainty when evidence is weak or conflicting.
switch_document_chat_edit_modeSwitch the edit mode of a document's AI draft chat. 'ask_before_edit' means the agent will ask for confirmation before making changes. 'edit_automatically' means the agent will apply edits directly without asking. Set to 'edit_automatically' to avoid requiring approval for your edits in the ProductNow UI.
upload_mediaUpload a media file (image or video) to ProductNow storage. Returns a signed backend `uploadUrl` valid for 5 minutes — upload the file via: `curl -X POST -F 'file=@<localPath>;type=<mimeType>' '<uploadUrl>'`. Also returns a `url` and `htmlText` you can embed in documents immediately.