Bitmovin Observability MCP

Query and analyse your data from Bitmovin Observability

CommunityOnlineAPI key requiredGlobalFreeRead-only

What it can do

    What data it sees

    Do you need an account

    An API key from the service settings is required

    Query and analyse your data from Bitmovin Observability

    How to connect

    How to connect Bitmovin Observability MCP to Claude

    The server address to paste into Claude settings:

    https://analytics.mcp.bitmovin.com

    1. Open Claude (claude.ai or the desktop app).
    2. Go to Settings → Connectors.
    3. Click Add custom connector.
    4. Paste the server address copied below into Remote MCP server URL and click Add.
    5. In a chat, click + → Connectors and switch the new connector on.

    Custom connectors are available on Free, Pro, Max, Team and Enterprise plans (Free is limited to one). On Team and Enterprise an organization Owner adds the connector first under Organization settings → Connectors.

    Authorization

    After you click Add, a sign-in window for the service opens. Sign in with your own account and approve access. Claude never sees your password.

    How to connect Bitmovin Observability MCP to ChatGPT

    The server address to paste into ChatGPT settings:

    https://analytics.mcp.bitmovin.com

    1. Open ChatGPT in a browser (chatgpt.com). A Plus, Pro, Business, Enterprise or Edu plan is required.
    2. Turn on developer mode once: Settings → Apps → Advanced settings → Developer mode.
    3. Open Settings → Connectors and click Create.
    4. Fill in the form: Name (anything), Description (one line about what the service does), MCP server URL (copy it below).
    5. Under Authentication choose OAuth if the service requires sign-in, otherwise None. Click Create.
    6. In a new chat open + → Apps/Connectors and enable the connector.

    OpenAI has renamed this section before (Connectors → Apps/Plugins). If the label differs, search settings for "developer mode". On Business/Enterprise workspaces an admin must allow custom connectors first.

    Authorization

    On first use ChatGPT opens the service's sign-in window. Sign in and approve access.

    How to connect Bitmovin Observability MCP to Cursor

    The server address to paste into Cursor settings:

    https://analytics.mcp.bitmovin.com

    Fastest: click Open in Cursor below and confirm the prompt.

    Manually:

    1. In Cursor open Settings → Cursor Settings → MCP and click Add new global MCP server.
    2. Paste the JSON copied below into ~/.cursor/mcp.json (per project: .cursor/mcp.json in the repo root).
    3. Save the file. The server appears in the MCP list; authorize it there if asked.

    Authorization

    If the service needs sign-in, an authorize button appears next to the server in the MCP list.

    Server tool list (11)

    Raw names from tools/list. Only developers need these.

    queryQuery a metric over a time range (start/end) for a license as a TIME SERIES — always renders a chart. Use this for trends and license-wide analytics over a period (e.g. 'last week', 'last 30 days', 'yesterday'). Bucket size is chosen automatically from start/end; there is no interval field to set. For a single aggregated number (one total/average over the whole period, NO chart), use the separate `queryTotal` tool instead. Queries resolve against API metric keywords, which can differ from a metric's common name — 'plays', for example, is 'impression_id'. The 'searchMetrics' tool resolves a keyword cheaply; 'getAvailableMetrics' returns the full catalog. Every query needs a licenseKey; `peekAllLicenses` lists the ones available. AD ANALYTICS: ad metrics use 'ad_'-prefixed keywords and are queried against a separate ads dataset. The ad completion funnel is: 'ad_quartile_1' (first quartile / 25%) -> 'ad_midpoint' (50%) -> 'ad_quartile_3' (third quartile / 75%) -> 'ad_completions'. Other ad metrics: 'ad_impressions', 'ad_starts', 'ad_clicks', 'ad_skips', 'ad_startup_time', 'ad_error_percentage', 'ad_error_sessions', 'ad_time_played', 'ad_play_percentage', 'ad_unique_users'. Ad data is present on some licenses and not others; `peekAllLicenses` output shows which. A query covers a single license, so an ad question resolves against one license at a time. With an ad metric, filters and groupBy take the AD-specific attributes from 'searchFilters' / 'getAvailableFilters' (e.g. 'AD_SYSTEM', 'AD_POSITION', 'ADVERTISER_NAME'); playback attributes and ad attributes are not interchangeable. OPTIONAL 3) Use the 'searchFilters' tool to find filter attributes/operators (or 'getAvailableFilters' for the full list).
    queryGroupByquery metric grouped by categories. Queries resolve against API metric keywords, which can differ from a metric's common name — 'plays', for example, is 'impression_id'. The 'searchMetrics' tool resolves a keyword cheaply; 'getAvailableMetrics' returns the full catalog. Every query needs a licenseKey; `peekAllLicenses` lists the ones available. AD ANALYTICS: ad metrics use 'ad_'-prefixed keywords and are queried against a separate ads dataset. The ad completion funnel is: 'ad_quartile_1' (first quartile / 25%) -> 'ad_midpoint' (50%) -> 'ad_quartile_3' (third quartile / 75%) -> 'ad_completions'. Other ad metrics: 'ad_impressions', 'ad_starts', 'ad_clicks', 'ad_skips', 'ad_startup_time', 'ad_error_percentage', 'ad_error_sessions', 'ad_time_played', 'ad_play_percentage', 'ad_unique_users'. Ad data is present on some licenses and not others; `peekAllLicenses` output shows which. A query covers a single license, so an ad question resolves against one license at a time. With an ad metric, filters and groupBy take the AD-specific attributes from 'searchFilters' / 'getAvailableFilters' (e.g. 'AD_SYSTEM', 'AD_POSITION', 'ADVERTISER_NAME'); playback attributes and ad attributes are not interchangeable. The groupBy attribute is an exact API attribute name, and common guesses are often wrong: 'OPERATING_SYSTEM' is invalid where 'OPERATINGSYSTEM' is correct, and an unrecognised attribute fails with a validation error. The 'searchFilters' tool resolves an attribute name; 'getAvailableFilters' returns the full catalog. Results grouped by ERROR_CODE carry occurrence counts but not error semantics, which are Bitmovin-specific and documented in the live Bitmovin documentation served by the docs MCP tool (typically `general_docs_ask_bitmovin_docs`). That tool resolves one numeric error code per call and returns nothing usable for a question naming several codes at once.
    queryTotalGet an aggregated value (one number) for a metric over a time range — no chart, no time bucketing. Can fetch SEVERAL metrics in one call: pass an array to `metric` to get one value per metric (e.g. the ad completion funnel), instead of calling this tool repeatedly. Use ONLY when the user asks for totals/averages/median/p95 over a whole period (e.g. 'total plays last month', 'average startup time yesterday', 'p95 rebuffer last week', 'the ad funnel counts last week'). For trends or any 'how did X change over time' / 'show last week' question, use the `query` tool instead — it always renders a chart. Queries resolve against API metric keywords, which can differ from a metric's common name — 'plays', for example, is 'impression_id'. The 'searchMetrics' tool resolves a keyword cheaply; 'getAvailableMetrics' returns the full catalog. Every query needs a licenseKey; `peekAllLicenses` lists the ones available. AD ANALYTICS: ad metrics use 'ad_'-prefixed keywords and are queried against a separate ads dataset. The ad completion funnel is: 'ad_quartile_1' (first quartile / 25%) -> 'ad_midpoint' (50%) -> 'ad_quartile_3' (third quartile / 75%) -> 'ad_completions'. Other ad metrics: 'ad_impressions', 'ad_starts', 'ad_clicks', 'ad_skips', 'ad_startup_time', 'ad_error_percentage', 'ad_error_sessions', 'ad_time_played', 'ad_play_percentage', 'ad_unique_users'. Ad data is present on some licenses and not others; `peekAllLicenses` output shows which. A query covers a single license, so an ad question resolves against one license at a time. With an ad metric, filters and groupBy take the AD-specific attributes from 'searchFilters' / 'getAvailableFilters' (e.g. 'AD_SYSTEM', 'AD_POSITION', 'ADVERTISER_NAME'); playback attributes and ad attributes are not interchangeable.
    peekAllLicensesView a summary of all available licenses with their recent play counts and percentage distribution. Use this to understand what licenses exist and their relative usage. When a user asks about licenses by ranking (e.g., 'biggest', 'most active', 'first'), use this to identify which license matches that criteria before querying.
    getImpressionOverviewInspect a SINGLE playback session identified by a specific impressionId. Returns that one session's static properties (device, location, player) and its aggregated metrics (total played time, buffering, video quality). REQUIRES an impressionId. Do NOT use this for license-wide metrics, totals, trends, or any time-range ('last week', start/end) analysis — this tool does not accept start/end. For metrics over a time period use the 'query' tool; for breakdowns by category use 'queryGroupBy'.
    analyzeImpressionDeep-dive analysis of a SINGLE playback session identified by a specific impressionId: static properties, aggregated metrics, state-transition timeline, and an AI-powered interpretation of session quality. Use for detailed single-session troubleshooting. REQUIRES an impressionId. Do NOT use this for license-wide metrics, totals, trends, or any time-range ('last week', start/end) analysis — this tool does not accept start/end. For metrics over a time period use the 'query' tool; for breakdowns by category use 'queryGroupBy'.
    fetchImpressionsList the impression ids (individual playback session ids) for a license over a time range, optionally narrowed by filters. Returns the ids themselves — NOT counts, totals, or trends. Use this to enumerate sessions before drilling into specific ones with `getImpressionOverview` or `analyzeImpression`. Typical uses: 'give me impression ids from yesterday', 'list sessions on Safari that errored last week', 'sample sessions from country US'. Every matching session is eligible (including failed/setup sessions), not only successful plays. Results are capped (default 100, max 200); if truncated, narrow the timeframe/filters or raise `limit`. A licenseKey is required, and `peekAllLicenses` lists the available ones; `searchFilters` resolves the filter attributes and operators used by the optional `filters` input. For metric counts/trends over a period use `query` / `queryTotal`; for category breakdowns use `queryGroupBy`.
    getAvailableMetricsList the full catalog of metrics with their supported aggregation methods. Prefer searchMetrics to resolve a single keyword; use this only when you need every metric.
    getAvailableFiltersList the full catalog of filter attributes with their supported operators. Prefer searchFilters to resolve a single attribute; use this only when you need every filter.
    searchMetricsFind the exact metric keyword for a topic or question (e.g. 'buffering', 'how many errors'). Preferred way to resolve a metric keyword; use getAvailableMetrics only to list the full catalog.
    searchFiltersFind the exact filter/group-by attribute keyword for a topic or question (e.g. 'browser', 'device type', 'content tier'). Preferred way to resolve an attribute; use 'licenseKey' to resolve custom namings of attributes; use getAvailableFilters only to list the full static catalog.