AI 客服国标合规知识库 (GB/T 47746—2026)

中国 AI 客服国标 GB/T 47746—2026 合规问答库：必须自动转人工的场景、强制自查项、上线备案要求，答案标注条款依据。

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What it can do

    What data it sees

    Do you need an account

    No: the server works without sign-in

    中国 AI 客服国标 GB/T 47746—2026 合规问答库：必须自动转人工的场景、强制自查项、上线备案要求，答案标注条款依据。

    How to connect

    How to connect AI 客服国标合规知识库 (GB/T 47746—2026) to Claude

    The server address to paste into Claude settings:

    https://savantcat.cn/mcp

    1. Open Claude (claude.ai or the desktop app).
    2. Go to Settings → Connectors.
    3. Click Add custom connector.
    4. Paste the server address copied below into Remote MCP server URL and click Add.
    5. In a chat, click + → Connectors and switch the new connector on.

    Custom connectors are available on Free, Pro, Max, Team and Enterprise plans (Free is limited to one). On Team and Enterprise an organization Owner adds the connector first under Organization settings → Connectors.

    Authorization

    After you click Add, a sign-in window for the service opens. Sign in with your own account and approve access. Claude never sees your password.

    How to connect AI 客服国标合规知识库 (GB/T 47746—2026) to ChatGPT

    The server address to paste into ChatGPT settings:

    https://savantcat.cn/mcp

    1. Open ChatGPT in a browser (chatgpt.com). A Plus, Pro, Business, Enterprise or Edu plan is required.
    2. Turn on developer mode once: Settings → Apps → Advanced settings → Developer mode.
    3. Open Settings → Connectors and click Create.
    4. Fill in the form: Name (anything), Description (one line about what the service does), MCP server URL (copy it below).
    5. Under Authentication choose OAuth if the service requires sign-in, otherwise None. Click Create.
    6. In a new chat open + → Apps/Connectors and enable the connector.

    OpenAI has renamed this section before (Connectors → Apps/Plugins). If the label differs, search settings for "developer mode". On Business/Enterprise workspaces an admin must allow custom connectors first.

    Authorization

    On first use ChatGPT opens the service's sign-in window. Sign in and approve access.

    How to connect AI 客服国标合规知识库 (GB/T 47746—2026) to Cursor

    The server address to paste into Cursor settings:

    https://savantcat.cn/mcp

    Fastest: click Open in Cursor below and confirm the prompt.

    Manually:

    1. In Cursor open Settings → Cursor Settings → MCP and click Add new global MCP server.
    2. Paste the JSON copied below into ~/.cursor/mcp.json (per project: .cursor/mcp.json in the repo root).
    3. Save the file. The server appears in the MCP list; authorize it there if asked.

    Authorization

    If the service needs sign-in, an authorize button appears next to the server in the MCP list.

    Server tool list (5)

    Raw names from tools/list. Only developers need these.

    list_questions列出全部合规问答的标题清单。 Args: cluster: 可选，按集群过滤。可选值 ai-service-standard(AI客服国标) / enterprise-knowledge-base(企业知识库)
    search_answers按关键词检索合规问答，返回最相关的若干条（含简要答案）。 Args: query: 检索词，如「转人工」「备案 登记」「知识库 切分」 top_k: 返回条数，默认 5
    get_answer按 slug 取一条问答的完整内容（正文 + 要点 + 标准条款依据 + 常见追问）。 Args: slug: 问答标识，先用 list_questions 或 search_answers 取得
    self_check_list取 GB/T 47746-2026 的自查清单：企业对照检查自家 AI 客服是否达标。
    standard_info获取 GB/T 47746-2026 标准的元信息（发布/实施日期、归口、篇幅、核心要求）。